Our customers' needs are at the centre of what we do because customer satisfaction is what makes or breaks the company's success.
This customer focus does not just apply to external customers – the philosophy extends to work involving different departments within the company. We even hold workshops to improve our focus on company internal customers.
Proximity and trust, working with our customers, and always being there are key elements of our customer focus. Keeping feedback reciprocal means we are able to continuously improve the quality of our service.